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Hence, the version combination is critical to determine the resultant set of supported features. Important Note: Webcam Video Compression is a feature implemented both in CWA and VDA. HDX RealTime Webcam Video Compression is generally recommended since it offers superior bandwidth efficiency. Users can choose between the two based on their specific requirements. Webcams can be used by applications running within the Citrix Virtual Apps and Desktops session either by HDX RealTime Webcam Video Compression or by using HDX Generic USB Redirection technology. See CTX133024 for more details on these plug-ins. Optimized solutions exist for Microsoft Skype for Business, Microsoft Teams, Cisco Jabber for VDI and Cisco Webex Meetings, Avaya one-X Communicator, Zoom and Genesys. These optimized solutions shift the media processing workload to the user device, thereby maximizing server scalability. In addition to the two approaches discussed in this article, it should be noted that "optimized" solutions are available for certain leading Unified Communications applications. To be able to have both aspect ratios as sources, I needed to discard the 4x3 source, then edit the setttings of the 16x9 source and check the box labeled "Deactivate when not showing".This article contains information about using webcams with Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) and explains the HDX RealTime Webcam Video Compression and HDX Generic USB Redirection features. I wanted to have a 16x9 Source from my webcam (for fullscreen) and a 4x3 Source (for facecam with a game/window), and realized I could not add the 4x3 resolution, even with the Activate/Deactivate issue in mind, because the camera was still in use in the 16x9 scene (also, the blue LED that indicates the cam is in-use was lit). Re-plug Next Video Source (for me, my Logitech C920)Įdit: I've realized the issue is caused by trying to adjust the settings of the Camera while the camera is in use.Unplug All Other Webcams/Capture Cards/Video Sources.Create New Source - Add Video Capture Device.However, the suggestion about Activating/Deactivating from this link helped me solve my issue. Unfortunately, these steps did not help me solve my issue. I found this post while searching with the same issue.